Latest Job Vacancies for 2020 at Capitec Bank During Lockdown in SA

Capitec Bank has a number of vacancies open for South Africans during lockdown. Apply today to avoid late applications.

Location: Johannesburg, GT, ZA

Company: Capitec Bank Ltd

Purpose Statement

  • To assist on various Inbound and Outbound campaigns
  • To provide administrative service and support to Capitec Bank’s clients; utilizing product knowledge to attend to enquiries and complaints relating to account information and card transactions.
  • To provide support to all clients making use of Capitec Bank’s Internet Banking and Mobile Banking services.
  • To maximise delivery of service in different areas
  • Market Capitec Bank products telephonically
  • Deliver excellent customer services to attract and retain clients.

Experience

Min:

  • 2-3 years inbound or outbound contact centre experience
  • Customer service and Telemarketing experience

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)Knowledge

Min:

  • Call centre processes and procedures
  • Customer care and service protocol
  • Sales
  • Basic operational and product knowledge
  • Inbound and outbound campaigns
     

Skills

  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Problem solving skills
  • Telephonic / Call skills
  • Attention to Detail
  • Selling Skills

Competencies

  • Achieving Personal Work Goals and Objectives
  • Delivering Results and Meeting Customer Expectations
  • Working with People

Additional Information

  • Ability and willingness to work in an open plan environment
  • Willing and able to work shifts, including weekends
  • Willing to work additional hours on occasion upon request
  • A valid driver’s license and own vehicle is preferred
  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals

APPLY FOR CAPITEC VACANCIES HERE

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